1. Introduction
Welcome to Mepeloy.com ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and store your personal information when you visit our website or use our wedding planning services.
By accessing or using Mepeloy.com, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide when inquiring about our services.
- Wedding Details: Information about your wedding plans, preferences, budget, guest count, and other details relevant to our wedding planning services.
- Communication Records: Records of correspondence between you and our team, including emails, phone calls, and messages.
- Website Usage Data: Information about how you use our website, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: Information collected through cookies and similar technologies to enhance your browsing experience.
- Payment Information: Financial details when you make payments for our services (note that payment processing is handled by secure third-party payment processors).
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and personalize our wedding planning services
- To communicate with you about your wedding plans and our services
- To process payments and manage our business relationship
- To improve our website and services based on your feedback and interactions
- To send promotional materials and updates about our services (with your consent)
- To comply with legal obligations and protect our rights
- To analyze website usage patterns and optimize user experience
4. Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contractual Necessity: Processing necessary for the performance of our contract with you
- Legitimate Interests: Processing necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms
- Consent: Processing based on your explicit consent
- Legal Obligation: Processing necessary to comply with our legal obligations
5. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party vendors who help us provide our services (e.g., photographers, venues, caterers, decorators)
- Payment Processors: Secure third-party payment processors to handle financial transactions
- IT Service Providers: Companies that provide technology services and solutions
- Legal Authorities: When required by law, court order, or governmental regulation
We do not sell your personal data to third parties. Any third parties with whom we share your data are obligated to maintain the confidentiality and security of your information.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
- Secure network infrastructure
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: You can request information about the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can request restriction of processing of your data.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to processing of your personal data in certain circumstances.
- Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent to process your data.
9. Cookies Policy
Our website uses cookies and similar technologies to enhance user experience and collect information about how visitors use our site. Cookies are small text files stored on your device that help us provide and improve our services. You can control cookies through your browser settings and other tools.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly
- Analytical/Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Allow the website to remember choices you make
- Targeting Cookies: Record your visit to our website, pages visited, and links followed
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.